Agency: Frequently Asked Questions

Registering an account is free. You can get started here.

For every successful placement, a handling fee is applied to all invoices processed through RAMP.Global. The handling fee covers.

• Full account managed service
• account set up
• verification and compliance checks
• job notifications and employer briefings
• unlimited user accounts
• credit control and payment processing.

Job engagement fees

If you are working with a new employer introduced to you by RAMP.Global, an upfront engagement fee will be required to accept the job and work with the new employer.

The terms of business are non-negotiable and pre-set by the employer.

You can provide feedback to the employer i.e. regarding the recruitment fee or salary prior to engaging on a job. If the employer agrees to update their terms, you will be re-notified of any changes and requested to engage.

Agency briefing times are confirmed once you have accepted to work on a job. They are typically scheduled within 1-3 working days after engagement and is set by the employer.

If the agency briefing has already taken place and it has been recorded, this will be shared with you.

Our unified payment process typically begins on the candidate’s start date, whereby, we will invoice the employer, the employer pays RAMP.Global and after receipt of funds and on the due date, we pay the agency.

Yes! RAMP.Global handles all payments to agencies globally, managing the administrative process of paying agencies across multiple currencies and locations through a unified payment process.

You agree to terms of business and fees by accepting the terms and engaging on a job through the platform. The agreement is valid for the duration of the recruitment process whilst you’re engaged on the job.

• You can request feedback from an employer by messaging them via the platform.
• Employer feedback times will vary and are typically between 48 and 72 hours. If you have not heard back in this time, please contact your account manager.

Once engaged on a job you can message the employer via the platform to ask questions, arrange an agency briefing, receive candidate feedback, schedule interviews, and manage offers.

• When an employer posts a job that matches the specialist area(s) and location(s) you have selected, you will receive a job alert email to review the requirement.
• Each job alert email will contain a link to the job, and will automatically log you in to your account to view.
• You will also be able to view the terms of business for each job to accept prior to engaging.

You can register for a free account here

• Once you’ve created an account, click on the ‘Settings’ cog on the left-hand side to complete your profile including your name, photo, telephone number and specialist areas.
• In the ‘Specialisms and alerts’ section, select using the drop-down menu and locations (‘Coverage’) you recruit for.
• If you or your agency supplies into multiple sectors and specialist areas, then you can add further specialisms to receive all relevant job notifications.