RAMP Global announces Lenna Thompson as CCO

Thursday, January 23rd, 2025


Lenna Thompson joins RAMP Global leadership team to accelerate international growth

Lenna Thompson has been promoted to Chief Commercial and Customer Officer as the HR Tech firm prepares for a significant period of expansion.

Leading HR technology firm RAMP Global has today announced its Head of Client Services, Lenna Thompson, has moved into the role of Chief Commercial and Customer Officer, as the business reaffirms its commitment to customer growth and success.

Powered by AI-driven talent intelligence and automation, RAMP Global saves employers time and money by easily finding diverse talent with specialist skills, anywhere in the world.

Thompson’s promotion to the C-Suite reflects RAMP Global’s broader business strategy of developing its Talent Intelligence technology and making it more autonomous for users, which will enable Thompson and her team to focus more on strategic growth and customer success.

RAMP Global CEO, John Paul Caffery, comments: “We’re about to launch our new Talent platform to help customers hire quickly with crucial insight into salaries and fees on a global scale. As a result, our team of account managers, headed up by Lenna will transition into a customer success specialists to provide clients with more consultation and value beyond filling roles, which customers will do autonomously on the new platform.

"We’re excited to announce the addition of Lenna to our leadership team. With over 16 years of experience in the recruitment industry, Lenna will play a pivotal role in enhancing client services and accelerating the company’s international growth. Her expertise in managing key accounts and optimizing supplier performance will be instrumental in achieving our strategic objectives."

John Paul Caffery

CEO

RAMP Global

Thompson’s new role will focus on customer retention, driving success across the client base and exploring alternative revenue streams within the business, harnessing the full power of the new platform. Her first step as Chief Commercial and Customer Officer will be to grow the team, providing the structure for the new commercial model.

Chief Commercial and Customer Officer, Lenna Thompson, comments: “I’m very excited to step into this new role as we transform RAMP Global into a true international platform that has the capability to scale quickly. Having the technology available to us has been a vital part of our transformation – now we need to ensure we have a team that can provide the very best support to new and existing customers. Once both pieces are in place, we’ll be well positioned to accelerate growth exponentially.”

RAMP Global plans to launch its new Talent platform in February, bringing real-time insight and data to employers’ global hiring strategies.

About RAMP Global

RAMP Global offers a recruitment agency management platform to help employers manage staffing agencies more efficiently whilst saving significant costs. RAMP Global’s reach to over 23,000 agencies makes it simple for employers to engage suppliers in over 100 countries.

For more information visit www.RAMP Global or www.linkedin.com/company/rampglobal.

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