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The ‘zero visibility’ problem in global recruitment


In today’s interconnected world, global organisations face unique challenges when it comes to managing their HR and Talent Acquisition (TA) departments.

With teams scattered across the globe, it can be challenging to maintain consistency, cohesion, and visibility across the hiring processes and practices happening in different regions. This ‘zero visibility’ problem poses significant risks for HR.

Unpacking the zero visibility problem

The ‘zero visibility’ problem is a common issue for global HR and TA teams. It refers to the lack of oversight and understanding into how teams are managed in various locations worldwide. This problem can lead to several critical issues:

1. Regulatory risks

As diversity and inclusion (D&I) strategies and ESG (Environmental, Social, and Governance) regulations become increasingly important, global organisations must ensure compliance. Without visibility into their hiring processes and diversity protocols, companies may inadvertently fail to meet regulatory requirements, exposing themselves to legal risks.

2. Litigation

Poor recruitment practices can result in legal challenges. When organisations lack visibility into their hiring decisions, they may face litigation as employees demand fairer practices. Legal cases can be costly and damage a company’s reputation.

3. Brand reputation

In today’s competitive job market, a company’s brand reputation is vital. Poor recruitment practices can tarnish an employer’s image, especially if it becomes public knowledge. Without visibility, organisations risk damaging their reputation in multiple markets.

Steps to greater clarity

Step One: Data

Data is the cornerstone of addressing the ‘zero visibility’ problem. HR and TA teams can leverage tools like RAMP Global’s reporting dashboards that aggregate agency hiring data into a single platform, providing complete visibility over staffing agencies, costs, and workforce planning. Data-driven insights enable organisations to identify issues and streamline strategies effectively.

Step Two: Communication

Clear communication is essential for addressing issues identified through data analysis. With increased visibility, organisations can align their regional operations with the global strategy. Equal involvement from each party is crucial for seamless coordination among HR, procurement, and staffing agencies.

Step Three: Going beyond visibility

Solving the ‘zero visibility’ problem not only mitigates risks but also unlocks new possibilities. Data can help organisations identify the best locations for hiring talent based on factors like affordability, quality, and competition. This data-driven approach allows companies to realise the full potential of their global recruitment operations.

We can help you unlock this major competitive differentiator in your global talent acquisition efforts. Click the button below to see exactly how RAMP Global’s performance dashboard can bring visibility to your agency hiring.

Author: Lenna Thompson, Client Services Director, RAMP Global

Lenna has 16 years in the recruitment industry across both corporate and early-stage businesses, Lenna has a real passion for customer success and enjoys working in a challenging and fast paced environments. Lenna manages Ramp Global’s key accounts, ensuring new clients are onboarded onto the platform efficiently.

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